Subscription Policy – Garden-Essence.shop
At Garden-Essence.shop, we are committed to transparency and customer satisfaction. This Subscription Policy outlines the terms and conditions that apply to any subscription-based services or recurring charges offered through our website.
1. Subscription Disclosure
All purchases on Garden-Essence.shop are considered one-time transactions by default, unless clearly stated otherwise at checkout.
However, from time to time, we may offer subscription-based programs as part of:
Special promotions
Loyalty rewards
Contests
Bundled offers
Limited-time campaigns
In such cases:
Subscription details will be clearly displayed prior to checkout
You must explicitly opt in to activate a subscription
We will never charge recurring fees without your clear and voluntary consent
All pricing and billing frequency (monthly, quarterly, etc.) will be shown before payment confirmation
2. Pricing and Billing
When you enroll in a subscription program:
The initial charge, recurring billing amount, and billing interval will be fully disclosed at checkout
Your chosen payment method will be automatically charged at the specified frequency
All payments will appear on your statement as:
garden-essence.shop
3. Subscription Cancellation
You may cancel your subscription at any time by:
Contacting our customer service at contact@garden-essence.shop, or
Using the cancellation link provided in your confirmation email
⚠️ Cancellations must be made before the next billing cycle to avoid additional charges.
4. Refunds on Subscriptions
Refunds for subscription charges follow the guidelines outlined in our Return and Refund Policy.
Generally, we do not offer refunds for already processed payments, unless:
A billing error occurred
An exception is made based on special circumstances
5. Changes to Subscription Terms
Garden-Essence.shop reserves the right to modify subscription terms, including pricing and billing frequency, at any time.
You will be notified in advance of any changes
If you do not agree to the new terms, you will have the option to cancel your subscription before they take effect
📞 Contact Us
If you have any questions or concerns about your subscription or billing, please reach out to us at:
📧 Email: contact@garden-essence.shop
📞 Customer hotline: +1 650-434-6382